Discreet Shipping & Returns

Free express shipping on orders over $150

2-7 business days

$10 AUD per order

Deliveries outside of metropolitan areas may take longer.

Not all services will require a signature when the parcel is delivered. The parcel will be left in your letter box or at your door step. When using this service, we CANNOT GUARANTEE delivery of your parcel, however if delivery issues arise, we will assist by communicating with the Postal Service.

Signature on delivery is available for $12 - if you are not home when parcel is delivered it will be redirected to your nearest post office for pick up. 

1-3 business days 'Express Post' delivery

$15 AUD per order

Deliveries outside of metropolitan areas may take longer.

Not all services will require a signature when the parcel is delivered. The parcel will be left in your letter box or at your door step. When using this service, we CANNOT GUARANTEE delivery of your parcel, however if delivery issues arise, we will assist by communicating with the Postal Service.

Postage to New Zealand

$19.95 AUD per order

International Shipping

We are able to ship worldwide, please contact us to discuss and we can provide you with a shipping quote. We are not responsible for any custom regulations; this is the buyers responsibility - however if we think there will be an issue with customs we will endeavour to raise this with you. 

2 Hour Delivery

New customer? Use code "FAST15" for $15 off your first order (min. $100).

2-hour delivery is available within 50km of Brisbane stores (including hotels, no PO boxes). Order cut off times for same day processing:

  • Mon/Tues: 6:30pm
  • Wed-Sat: 8:30pm
  • Sun: 5:30pm.

Available from Capalaba and Cannon Hill stores if in stock. To select 2 hour delivery, enter your postage address at checkout to see the 2 hour local delivery options available. Authority to leave is available for 2 hour delivery orders. For urgent delivery issues, contact Rendr at 1300 697 363. 

Prices:

  • Up to 10km: $19.95
  • 10-20km: $39.95
  • 20-30km: $59.95
  • 30-40km: $79.95
  • 40-50km: $99.95

Items must be from the same store for 2-hour delivery, otherwise 2 hr delivery options won’t appear at checkout. 

Click & Collect

We offer a convenient click and collect service at both of our great locations. Orders are packed in our discreet brown paper bags and ready within 30 mins.

When using this service, please show us your order confirmation and a government issued proof of ID when collecting your order. (e.g driver's license, passport etc).

If someone else is picking up the order please leave a note at checkout or contact the store you placed the order at to let us know in advance who will be picking up the order. If someone else is picking up the order, they are also required to bring ID. 

For security purposes, we note the ID number against the order. 

Capalaba Ph: (07) 3390 1100

Cannon Hill Ph: (07) 3890 0662

Margate Ph: 0497313274

Health and Safety - Returns

Due to the nature of the products we sell, we can not accept any returns so please select your products carefully as no exchanges or refunds will be given.

In the rare scenario of a product being faulty when it arrives, please contact us within 5 days of the product arriving and we will provide further instructions to you on our faulty product return process. All rechargeable products are covered with a one year manufacturer's warranty and some even longer, a replacement product will be provided if deemed faulty.